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Terms & Conditions :
※ It will take 7 working days prepare for shipping
 after we receive the payment.
※ Payments received on Saturday, Sunday or National
 day will ship the following working day.
※ If shipping day lands on a holiday, we will ship on the
 following shipping day


Delivery:
※Custom duty taxes are the sole proprietary of the buyer.
※We normally use International Courieras standard
 shipping method. You can track your package using the
 tracking number. We will notify you what your tracking
 number is when we make the shipment.
 

※Please contact us via : marketing@biomooi.com.tw If there are any questions.
※It will take 3~7 working days for the package arrived.
※Arrival date varies depending on how far your location is and how fast the customs process their items.
※Customs can delay arrival for an extra 2~3 days.
※ If the parcel did not arrived at your address, which is listed on Invoice or different one as required, please use
    tracking number provided to contact the International Courier service for further assistance.
※7 days after parcel has been confirmed lost by International Courier, please contact us via
  : marketing@biomooi.com.tw 
 
 

Return policy :
Please do your research and ask all questions before making
a purchase.
※ It is your responsibility to make sure you’re purchasing the correct
 item. Due to the condition of our products and the shipping process,
 the return of wrong item is not available.
※ If you received a damaged or defective item, please contact us
 through marketing@biomooi.com.tw within 3 days. We’ll send you
 a replacement of the same item.
※ Other than the policies mentioned above, all sales are
 final, no exceptions.


Contact Us :
※ Feel free to contact us with any questions or concerns via email
 address: marketing@biomooi.com.tw

※ All messages are generally replied within 24 hours.
 In case of holiday the message will be postponed till the following
 working day.

※ Our toll free number is 886-2-2731-0299 ext.218、219、220、221、222、223

 

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